Frequently Asked Questions
We understand that starting your own tanning brand can come with plenty of questions, and we’re on hand to make the journey as simple as possible.
Here, we’ll provide some answers to the most common queries we receive, covering everything from product regulations and minimum order quantities to timelines, payments and restocking.
This depends on where you plan to sell your products. When we refer to UK or EU regulations, we are talking about Self Tanning Mousse and Professional Solutions. All other products are suitable for all markets.
The UK has no specific rules, so if you are targeting the UK market, you can stock products with higher levels of DHA. In the EU, including Northern Ireland, there is a 10% cap on DHA levels. If you plan to sell into those areas, you must follow EU regulations for Self Tanning Mousses and Solutions.
Yes. Label design, print and application are included in the unit pricing. We label everything in-house before shipping to ensure compliance.
Your products arrive ready to sell. Additional charges only apply if you choose premium finishes such as metallic or soft touch. Examples are included in your sample box.
After sampling, we will help you build your opening order based on MOQ (minimum order quantity) and budget. You will be shown options to choose from.
Once the invoice is paid, design begins via a WhatsApp group. This stage varies from a few days to a couple of weeks depending on feedback.
After approval, labels are ordered and typically arrive within five days. Production is then scheduled. Small orders are usually completed within 48 hours, while larger orders are scheduled. Production can range from five days to six weeks during peak periods.
We offer 10 scents: Baby Powder, Brazilian Breeze, Cherry, Chocolate, Coconut, Melon, Mango, Sea Salt & Sandalwood, Strawberry and Vanilla.
All restocks are handled directly through your point of contact via WhatsApp. We maintain open communication and regularly check in with you.
Orders are placed in box quantities. For example, mousses are boxed in 12 units, allowing you to order as little or as much as needed. Restocks are processed quickly to ensure you do not run out of stock.
We focus on building strong relationships and understanding your brand. We take time to learn how you plan to sell, your audience, platforms and experience.
As a responsible manufacturer, we avoid overstocking. Our goal is to work with you to ensure long-term success for your brand.
We are the responsible person for all products. This means we own them and handle all compliance and regulation.
Our chemist has completed all required testing, and your Cosmetic Portal registration is handled by us, ensuring your products are legal to sell.
You are responsible for your business operations, including insurance, brand name checks and overall business management.
All invoices are due for same-day payment by bank transfer using the details provided on the invoice. VAT is applied where relevant.
Once payment is received, a receipt is issued via email.
Dihydroxyacetone (DHA) is the active ingredient in sunless tanning products. It reacts with amino acids in the outer layer of your skin through the Maillard reaction, creating brown pigments that give a natural-looking tan.
Choosing the correct shade is essential. A shade that is too dark can lead to uneven fading and a patchy appearance. Selecting the right tone for your skin ensures a smoother, longer-lasting result.
The opening order MOQ is 96 units, which can be split into 2 x 48 units of similar product types. Each additional product also has a minimum of 48 units.
This aligns with label production requirements, as the minimum print run is 50 labels per design.
In some cases, smaller quantities such as 24 units may be available with an additional label charge, typically around £40 plus VAT, depending on the product.
Every brand is different, but most first-time brands start with two tanning mousse shades and a third or fourth product.
We will guide you based on your preferences and your short, medium and long-term plans to help keep your brand fresh and scalable.
UK orders are shipped via courier services such as UPS, FedEx or DHL, with tracking provided by email.
International orders are shipped using DHL Express, FedEx or UPS. You may be contacted by the carrier regarding customs duties and taxes, which vary by country.
Larger orders of around 350 units or more are typically shipped on a pallet via Europa. Depending on your location, we may offer DDP shipping where duties are included. If not available, shipping will be DAP, meaning duties and taxes are payable by you.
If you still have questions, our friendly team is always happy to help. Get in touch today to start building your dream business.